Job Opportunity at Elite Career Choices (T) Ltd, Sales and Marketing Manager (Arusha)

Sales and Marketing Manager (Arusha)

Company Conformity Standards:
Perform quality work within deadlines with or without direct supervision, interact professionally with other employees, customers and suppliers, work effectively as a team contributor on all assignments, work independently while understanding the necessity for communicating and coordinating work efforts with other employees.

Position Summary:
Support Territory Development Managers, Account Development Representatives & Customer Representatives to fulfill responsibility for Target Achievement of Sales Volumes, Merchandising Standards, Customer Service delivery and Local Account Management in all Routes / Areas in the territory.

The Manager is also responsible to physically verify of Cooler placement as recommended by TDMs, all Trade activities planned by Company to TDMs / ADRs and C.R.s through group meetings and to take decision on appointment of Stockiest in assigned area.

Main Responsibilities:
Selling

• Sell and execute all authorized products, packages and promotions.
• Route Ride to Check, Supervise and Coach the Customer Representative to practice the ‘Standard Call’
• Obtain best Selling position in the account.
• Create New Opportunities and source NMM/CEO support.
• Ensure Target Achievement of all Goals set by NMM/CEO.

Customer

• Plan, Organize, Co-ordinate, Control and Execute Core Work (Selling, Merchandising, Delivery & Distribution, Account Management & Coaching).
• Expand the market with Horizontal & Vertical activities.
• Track Customer wise Sales and take corrective action.
• Visit the Trade daily to understand Customer needs, market and industry trends.

Consumer

• Look out ways and means to increase Drinkers.
• Create opportunities to increase Drinks per Drinker.

Delivery

• Make corrections by tracking KPIs and thereby improving distribution and availability of our products & packages.
• Supervise daily settlement in full and collection of payment by all Customer Representatives.
• Assist and co-ordinate load requests.
• Check to ensure effective maintenance of Route/Customer Cards/Files/Books.

Resources, Records & Presentations

• Identify, Allocate, Track & Evaluate resources to maximize sales.
• Keep details of Customers, Assets, Glass, Signage, etc by Route/Area.
• Review and analyze the data available and collected.
• Provide feedback, make presentations & enable corrective actions.

Training and Problem Solving

• Coach Sales Team of TDMs, ADRs, CRs/Helpers through classroom sessions and demonstration in the market place.
• Attend all Training programs and improve Knowledge, Skills and Attitude.
• Conduct Sales meetings daily, weekly and monthly and facilitate problem solving.

Key Performance Indicators (KPIs)

• Absence of Customers complains from the market
• Availability of all brands in the market
• Attainment of Sales Volume
• Timely submission of Sales and Market report to Sales and Marketing Manager
• Increase of new customers
• Correct and timely submission of sales reports.
• Absence of cash/empties shortage
• Cooler Placement
• Effective Management of Performance Management
• Management of Budget

Entry Requirements:
Direct Entry:

Masters Degree in Business Administration or a related field and at least 8 years working experience in similar responsibilities.
In service:
By promotion of Assistant Manager Sales and Marketing who has demonstrated outstanding performance, and worked in that capacity for at least 3 years. Depending on availability of position.
Competencies/skills:

• Excellent understanding of the organization’s goals and objectives.
• Strong understanding of human resource management principles, practices and procedures.
• Strong understanding of project management principles.
• Strong leadership skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to conduct and direct research into Sales and Marketing issues and products as required.
• Ability to present ideas in business-friendly and user-friendly language.
• Ability to perform general mathematical calculations for the purpose of creating business cases, budgets and so on.
• High level of self-motivation
• Keen attention to detail.
• Proven analytical, evaluative and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.

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